Technical Support Agent Job with EDITH COWAN UNIVERSITY

  • $66,813 to $71,161 per year (HEW 4)


WAAPA is one of the world’s leading performing arts academies, offering the most comprehensive range of performing arts training in Australia. Our students are able to develop their skills on stage as an actor, dance or musician, or behind the scenes in production, design or arts management.

As part of an exciting expansion plan, WAAPA will move into its brand new, world-class urban campus at Yagan Square in Perth’s CBD in 2025. This creative industries, law, business and technology campus will be the place where innovative thinkers, adaptive learners and global citizens meet to become the leaders of tomorrow. ECU’s CBD campus will bring together teaching and research streams with unique synergies for growth and development. This is unequivocally the most exciting time of all to join the university as it embarks on this new growth and journey of transformation.

This is an exciting opportunity for someone who is creative and problem-solving to work in a workshop environment. The successful candidate will work with the workshop’s diverse and dynamic team from concept to production.

The role

What will you do

  • Build sets for WAAPA productions under the supervision of the workshop director and the technical agent, workshop.
  • Assist in monitoring students in the construction of sets under the direction of the Workshop Manager, Technical Manager, Workshop
  • Participate in the supply of materials for the construction of sets
  • Assist with rigging, flying, crewing and logistics for productions in accordance with the overall production plan
  • Work with external stakeholders, such as site technicians and operational staff, to ensure that bump-in/bump-out occurs efficiently and safely at external sites.
  • Assist in transporting and storing sets between performance venues and storage facilities.
  • General shop duties including assisting with equipment maintenance, maintaining work areas, identifying and rectifying safety hazards.
  • Supervise students in the workshop and ensure safety standards are adhered to at all times.

Key criteria

To be successful, you will have experience in a similar role and be able to demonstrate that you meet the following criteria:

  • Work with students (have a genuine desire to help students)
  • Previous experience Construction of sets and materials
  • Previous experience working behind the scenes in various theaters (desirable)
  • Previous AutoCAD experience (desirable)
  • Positive attitude and enthusiasm
  • Able to work in a team and individually under tight deadlines
  • Able to follow instructions from workshop foreman, workshop technical officer

As part of the recruitment process, applicants may be required to undertake a full medical assessment of their health.

You will also demonstrate personal qualities consistent with the University’s values ​​of integrity, respect, rational pursuit and personal excellence.

Benefits & Compensation

This permanent, full-time position attracts a salary of $66,813 to $71,161 per year (HEW 4) plus 17% college pension contribution.

ECU supports a work/life balance for staff. Benefits such as flexible working arrangements can also be negotiated to suit your personal situation.

ECU offers an award-winning health and wellness program and a wide range of employee benefits in the areas of entertainment, finance, health, travel and consumer goods and services.

For more information on the benefits of working at ECU, please visit our Job Opportunities Overview website.


Interested candidates are invited to call Matt Higgin (workshop manager) on 08 6304 6612 for more information.

How to register

Please upload your resume along with a statement of no more than 1-2 pages addressing the key criteria above with reference to the attached job description.

Closing Date:

Applications closed to Tuesday, March 8, 2022 at 11:30 p.m. AWST.


ECU is a diverse and inclusive workplace reflecting societal differences. Specific strategies and initiatives are in place to address the under-representation of specific groups. Applications are encouraged from suitably qualified individuals from all walks of life. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.