Psychosocial support agent | ReliefWeb

Mission and objectives

UNFPA is the United Nations agency for sexual and reproductive health. Our mission is to create a world where every pregnancy is wanted, every childbirth is safe and every young person’s potential is fulfilled. UNFPA’s goal is to ensure universal access to sexual and reproductive health, realize reproductive rights and reduce maternal mortality to accelerate progress on the ICPD agenda, improve lives of adolescents, young people and women, through population dynamics, human rights and gender equality. In 2018, UNFPA launched efforts to achieve three transformative results, ambitions that promise to change the world for every man, woman and young person: 1.) Ending unmet need for family planning 2.) Ending preventable maternal deaths 3.) End gender-based violence and harmful practices UNFPA recognizes that innovation is a key accelerator to achieving these results. UNFPA will harness innovation to meet tomorrow’s challenges and scale up its impact, particularly by reaching out to populations furthest behind, and leveraging opportunities, social capital, financing and technology in (a ) strengthening the company’s innovation architecture and capabilities, (b) scaling up innovations that have proven effective and impactful, (c) forming new partnerships and establishing links with relevant innovation ecosystems, ( (d) strengthening and mobilizing finance for innovation, and (e) expanding communities and culture of innovation.

The context

The UNFPA Country Office in Moldova (CO) is currently engaged in supporting Ukrainian refugees with a particular focus on adolescents, youth and women. As part of this support, UNFPA has initiated the establishment of safe and friendly spaces for young people and women known as “orange spaces”. The UN Volunteer will primarily take on the role of support staff in the “orange spaces” who will provide a physically, emotionally and socially protective environment. The “Orange spaces” are dedicated to teenagers and young people aged 10 to 24 and to women of all ages. However, they can also cover children up to 10 years old where possible. Orange spaces offer a combination of protection, psychosocial support and recreation, and can provide activities aimed at developing life skills, building emotional resilience, GBV prevention, access to basic hygiene, including menstrual hygiene and contraception, as well as referral information for needed services. The space allows adolescents, young people and women to socialize with their peers and to dialogue on sensitive issues or of common interest, but also offers opportunities to make their voices heard or to give their opinion on Services. UN Volunteers must be available full-time and travel/work outside of Chisinau (at refugee placement locations, including Palanca border point).

Description of the task

Under the direct supervision of the Head of the Humanitarian Office of the Policy and Liaison Unit – Humanitarian Response Coordinator in the UNFPA Country Office in Moldova, the UNV program will assist in the following tasks: • Provide psychosocial support to beneficiaries , • Implement and support life skills development programs that are age appropriate and include basic knowledge of hygiene, mental health, relationship building, sex education, prevention GBV, etc. information and referral to medical or support services (e.g. youth-friendly health services, youth centres, helplines, etc.) • Support other activities related to the operation of “Orange Spaces”. • Any other task can be assigned by the supervisor

Eligibility criteria


27 – 80


The candidate must be a national or legal resident of the country of assignment.


Experience required

3 years of experience in psychosocial support and social work. • Work experience in the humanitarian context and emergencies is an asset; • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations and authorities at different levels; • Ability to work and adapt professionally and effectively in a stimulating environment; ability to work effectively within a multicultural team of international and national staff; • Strong general computer skills, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office equipment; • Motivated, ability to work with minimal supervision; ability to work with tight deadlines.

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