Police people: Giselle, support officer at the station

Inspired by the Humans of New York photoblog, we feature some of the incredible stories and experiences of people within our organization – both sworn and non-police personnel – in our new series, Police people


Giselle – Station Support Officer (SSO), Wellington Central

I’m 23 and graduated from Victoria University. I am from Rwanda and I was born in a refugee camp in Malawi, following the genocide against the Tutsi and civil unrest in Rwanda at the time.

Our trip to New Zealand was not easy, it was fraught with many setbacks, but in 2007 my family received the best news that we would have settled in New Zealand. We arrived and spent a month at the Mangere Refugee Resettlement Center in Auckland.

At the time, I was 10 years old and didn’t know or understand New Zealand culture and its standards. As a result, I suffered a lot of bullying being one of only two black students in school. However, I have come to understand that being different is positive because it means I have a unique experience.

My journey with the police is short. In 2019, I had the opportunity to work in the Amnesty and Firearms Buyback team as an administrator for six months. In early 2020 I had another opportunity to work as a casual Station Support Officer in the Wellington District which then turned into a full time job.

My role as an SSO is exciting and every day is different which is why I enjoy the job.

The role of an SSO is a combination of customer service and administration. At the reception desk, we deal with the public, helping them in various tasks such as taking reports on a crime, collecting property found to its owners, handling exhibits, answering general questions and providing supplies. advice on crime prevention.

This year, I was asked to assist the Ethnic Liaison Officer and his team on the occasion of Africa Day. It was an opportunity for me to represent the New Zealand Police and to inspire other members of the African community that it is possible to be a woman, a former refugee, African, black and to work for the police. New Zealand.

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