Job: Operational Support Officer – M/F at Alliance for International Medical Action (ALIMA)

Conditions Duration of the contract: Contract under French law, 6 months
Desired start date: as soon as possible
Direct Line Manager: Head of Mission
Technical Referent: Desk Grants Manager

ALIMA in Nigeria

  • The humanitarian crisis in northeast Nigeria and the Lake Chad region is one of the most serious crises in the world, now entering its ninth year and showing no signs of abating.
  • In 2021, at least 8.7 million people need urgent humanitarian assistance in the worst affected states of Borno, Adamawa and Yobe. Up to 5.1 million people are at risk of critical food insecurity during the upcoming lean season (June-August 2021), a level similar to 2016-2017 when famine threatened Borno State
  • Nigeria is now facing a second wave of COVID-19 infections. Borno, Adamawa and Yobe states have recorded new cases. Aid actors intensify actions and prevention measures
  • Despite challenges, including shrinking humanitarian space, aid workers had already provided around 5 million people with life-saving assistance in Borno, Adamawa and Yobe states in 2020.
  • Conflicts, explosive remnants of war and insecurity have cut people off from their main livelihoods, namely agriculture and fishing. This is causing major food insecurity in northeastern Nigeria, which the effects of COVID-19 on incomes have exacerbated: despite good agricultural yields, food insecurity is increasing.
  • Results of the October 2020 Cadre Harmonisé (CH) analysis predict that around 5.1 million people across the three states will be food insecure during the lean season between June and August 2021 – an increase 19% and 34% in 2020 (after COVID-19 June CH Update) and 2019 figures respectively.
  • According to Round 9 of Nutrition and Food Security Surveillance, conducted in October 2020, the level of acute malnutrition has increased in all three states compared to 2019. Global Acute Malnutrition (GAM) rates of 10.7% were recorded in Borno, 7.5% in Adamawa, and 13.6% in Yobe. According to the survey, several LGAs had high pockets of global acute malnutrition above the 15% threshold (emergency phase), including Gubio, Magumeri, Mobbar and Bayo in Borno State and all LGAs in the north of Yobe.
  • Movement restrictions and insecurity continue to hamper the ability of displaced people, returnees and host communities to access basic services, livelihoods and land for agriculture and grazing. This means that more people will depend on humanitarian aid to survive in 2021.
  • In 2017, ALIMA continued to implement projects at Muna Garage in Jere LGA, where ALIMA performs general consultations for children under 5 and provides sexual and reproductive health (SRH) services to pregnant and lactating women. (prenatal and postnatal consultations). An Outpatient Therapeutic Feeding (OTP) program is also available for children under 5 with severe acute malnutrition (SAM) in the clinic, where women and caregivers are trained to screen their children for malnutrition at the clinic. using the MUAC band.
  • In Maiduguri MC, where ALIMA works in partnership with Maiduguri University Teaching Hospital (UMTH), the Hospital Based Therapeutic Feeding Center (ITFC) cares for children under 5 suffering from SAM with medical complications in a building with a capacity of 50 beds.
  • In December 2020, ALIMA conducted a needs assessment survey in northern Yobe where a high level of acute malnutrition was recorded by the nutrition sector. The results of this survey prompted ALIMA to open a nutrition and health project covering Kasasuwa LGA, one of the most affected LGAs, and where there was a gap. This project launched in May 2021 and funded by ECHO aims to support health facilities in Karasuwa and improve access to nutrition and health services, including pediatric care and reproductive health.
  • ALIMA is also supporting COVID-19 vaccination in Borno and Yobe with a focus on the most vulnerable.
  • In parallel, ALIMA is opening an emergency nutrition project in Katsina State and has been present in Owo State since 2018 for Lassa fever response and research.

Protection of Beneficiaries and Members of the Community:

  • Level 3: As part of the job, the incumbent will visit programs and come into contact with children and/or vulnerable adults.
  • Therefore, a criminal record check or a certificate of good conduct will be required. In situations where it is impossible to provide an extract from the criminal record or a certificate of good conduct, a sworn statement will be requested.

Mission and main activities

  • The Operational Support Officer is responsible for fundraising and contract management for the country, reporting to the Head of Mission.
  • He/she is responsible for the contractual management of donor contracts and the production of narrative reports according to contractual requirements, supported by the financial coordinator for financial management, the head of mission for operations, and the medical coordinator for medical activities. .
  • He/she ensures the search for new funding for projects and ensures the production of concept notes and project proposals by the operational strategy.
  • He/she maintains an in-depth knowledge of the strategies, activities and opportunities of donors and other stakeholders in the country.

Main responsibilities
Ensure the search for funding and the development of project proposals:

  • The Operational Support Officer develops a funding strategy and conducts an active search for funding from donors present in the country.
  • He/she monitors donor strategies and current and future policies in the country, as well as the humanitarian context, in order to maintain a high level of information and understanding of the issues.
  • On the other hand, he/she has an in-depth knowledge of the operations carried out by ALIMA and analyzes with the coordination team the current and future financing gaps.

Ensure the production of concept notes and project proposals:

  • To obtain funding, the Operations Support Officer develops project proposals, with the coordination team providing operational, medical, financial, etc. information.
  • He/She ensures the drafting of Concept Notes and project proposals to respond to opportunities with donors and develops project sheets and leaflets to ensure institutional communication throughout the year.
  • He/She ensures that the documents produced comply with the donor’s strategy and format, and are of perfect formal quality.

Data monitoring and tracking support to meet reporting requirements:

  • The Operational Support Officer should develop and embed robust monitoring and tracking elements into reporting such that they participate with the Data Manager in monitoring and compiling operational data shared monthly with the office.

Support project coordinators in monitoring contractual requirements:

  • The Operational Support Officer accompanies the Project Coordinators to give them the keys to mobilize the resources of the financing contracts according to the operational needs and to respect the contractual requirements of the donors.
  • The Operational Support Manager maintains a high level of information on operational developments, including a budget, to propose contractual modifications if necessary.

Ensure the production of accurate and analytical narrative reports within the defined deadlines:

  • The Operational Support Officer is responsible for preparing interim and final reports for donors, according to the imposed reporting formats and rules.
  • He is directly responsible for drafting documents, based on precise quantitative and qualitative information capitalized on during the year.
  • He establishes regular contact with the coordinators and project managers and, for the preparation of reports, makes the link between the commitments with the donor and the reality of the projects and the field.

Maintain relationships with donors and partners in the country:

  • The Operational Support Officer is in regular contact with the representatives of the various donors, United Nations agencies and international NGOs to ensure that these actors have a good knowledge of ALIMA and the projects implemented, and to ensure active monitoring of the various developments in the institutional context and specific funding opportunities

Ensure the contractual management of financing contracts:

  • The Operational Support Officer is responsible for monitoring financing contracts with donors.
  • He is in direct contact with the donor’s national representatives for contractual management issues.
  • He ensures that the donor’s procedures are known and respected by the rest of the team. To this end, it has a common tool for monitoring contracts and technical data sheets for each donor, which it helps to update.

Ensure the application of standards for the prevention of abuse:

  • The operational support agent must participate in training and awareness sessions.
  • He applies the abuse prevention standards in all the tasks he undertakes (eg adding the theme to reports, project proposals, clause on abuse prevention, etc.).
  • He/she contributes to creating and maintaining a nurturing and protective environment.

Experience and skills

  • Advanced degree (master’s level or equivalent) related to the position (development studies, public health, international relations, project management.)
  • Excellent level of written and spoken English and French
  • Good command of project management tools (project cycle, logical framework, project proposals, reporting, etc.).
  • Professional experience in reporting, design and/or project management, in an international solidarity organization (NGO, association, etc.) or UN agency or donor agency
  • A first experience in expatriation is a plus.
  • Excellent analytical, synthesis and writing skills.
  • Autonomy, ability to take initiatives, ability to work in a team, and to communicate.
  • Rigour, motivation, desire to achieve the project’s support objectives.
  • Understanding and commitment to ALIMA’s values ​​and mission.


ALIMA pays for:

  • Travel expenses between the country of origin of the expatriate and the place of the mission.
  • Accommodation costs
  • Medical coverage from the first day of the contract until one month after the date of departure from the country of mission for the employee
  • Evacuation of the employee.

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