Job: Associate Manager, Laboratory Services at Heartland Alliance

Heartland Alliance International in Nigeria works at the intersection of health and human rights, to provide HIV prevention and human rights protection services to most-at-risk populations (MARPs), raising awareness and creating grassroots support organizations in the country. Heartland Alliance International’s work in Nigeria draws on regional experts…

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Summary of work

The incumbent will provide general technical guidance and support to field laboratories to implement high quality HIV/AIDS, clinical care and support activities at the state and zone level.

Core Duties and Responsibilities

  • The incumbent will be responsible for providing state-level HALG laboratory technical support, including capacity building, training, and quality assurance services to state teams and local implementation partners. implemented.
  • Ensure the accurate provision of the implementation of laboratory quality management systems in the State One-Stop Shops (OSS) and participate in the production of DTS for proficiency testing in the entire project.
  • Ensures that all project activities and objectives related to laboratory system components are performed and achieved in the state.
  • Oversees the efficient and optimal performance of basic laboratory equipment in the state.
  • Provide state-level technical direction on optimization and scaling initiatives to improve the 3rd component 95 of the processing cascade.
  • Support state lab teams on lab commodity management and review of CRRF reports.
  • Work closely with the state M&E team to collate laboratory data and actively participate in quarterly M&E and program meetings.
  • Provide NiSRN and PCR lab support to facilitate turnaround time in sample logging and result retrieval.
  • Provide adequate support to the Associate Director of Laboratory Services in the management of laboratory operations.
  • Performs other assigned care, treatment and assessment duties.


To perform this job successfully, a person must be able to perform each essential task satisfactorily. The requirements listed below are representative of the knowledge, skills and/or competencies required. Reasonable accommodations may be made to enable people with disabilities to perform essential functions.

Training and/or experience

  • Degree in medical laboratory science from an accredited school/university.
  • Valid license to practice as a medical laboratory scientist required.
  • Minimum of 5 years of successful mid-level laboratory management experience and the ability to demonstrate in-depth knowledge of current principles and techniques surrounding the management of laboratory services.
  • Experience managing/implementing public health programs, preferably in an NGO context/environment in the following areas: laboratory quality management systems, implementation science and management.
  • Familiarity with Federal/State standards and regulations affecting laboratory and laboratory practices in a hospital environment.
  • Very good understanding and working knowledge of health and HIV/TB program priorities.

Other abilities

  • Time Management – Ability to prioritize tasks, manage time and complete projects in a fast-paced environment with minimal supervision.
  • Quality Management – Finding ways to improve and promote quality; demonstrate accuracy and thoroughness.
  • Written Communication – Writes clearly and informatively; corrects spelling and grammar work; varies writing style to meet needs; effectively presents numerical data.
  • Adaptability – adapts to changes in the work environment; manages competing demands; changes approach or method to better adapt to the situation; able to deal with frequent changes, delays or unforeseen events.
  • Cultural Sensitivity – Respects the cultural environment in which the individual works and does not act in a way that is outwardly offensive to the local community.
  • Non-discriminatory – Does not discriminate against people on the basis of sexual orientation or gender identity, age, preferred jobs or behavioral habits.

Language skills

  • Excellent oral and written communication skills in English.
  • Knowledge of local language preferred.
  • Demonstrated proficiency in public speaking.

IT skills

  • Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange, Windows operating systems, Power Point.
  • Other software commonly used by Heartland Alliance.

Working environment

  • The noise level in the working environment is generally moderate.
  • The employee will have to live with local partners, generally in the same office.
  • The employee is required to travel regularly in environments that are often insecure and with limited resources.

Interested and qualified candidates should apply using the Apply Now button below.

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