FLINDERS UNIVERSITY College Support Officer Job

About Flinders

Our bold vision, reflected in our Strategic Plan: Make a Difference: Agenda 2025, is to be internationally recognized as a global research leader, an innovator in contemporary education, and the source of the most enterprising graduates from Australia.

To achieve this ambition, we recently made a significant organizational change to a six-college structure with professional alignment of staff and services.

We recognize that the key to our success is exceptional people and we are looking for an exceptional individual to join our transformed university team.

Type of employment:

Fixed term (Fixed term)

Position Summary

Fixed term | Full time

Pay level:
Higher Education Officer Level 5

Wage scale:
$72,885 – $80,438 per year

Pertaining to:
executive officer
College of Education, Psychology and Social Work

Under general supervision, the College Support Officer is responsible for performing a range of administrative, records management and organizational support duties, for and on behalf of the College/Portfolio management team.

One of the main objectives of the position is to handle a range of incoming questions and general inquiries across all functional areas in a timely and efficient manner, either directly or by referring them to the appropriate officer.

As the position operates within a common support team that collectively supports the college/university portfolio leadership group, the incumbent can expect to provide general support to the broader leadership team of the university during the absences of other team members.

Main responsibilities of the position

The College Support Officer is responsible for:

  • Provide a range of administrative support services to the College management team, including:
  • respond to inquiries in a confidential and culturally sensitive manner;
  • seek and provide advice and information on a range of subjects;
  • draft correspondence, briefing materials, memos and presentations to meet deadlines;
  • retain and retrieve paper and electronic documents confidentially and in a timely manner; and
  • manage information and produce accurate and timely reports as required.

  • Provide a range of senior management support services in a timely and efficient manner, including but not limited to:
  • address emails and maintain calendars, liaising with the Senior College Support Officer(s) to ensure a coordinated approach;
  • prepare, edit and distribute professional quality written materials, including correspondence, reports and presentations; and
  • organize and support meetings, events and receptions.

  • Establish and maintain positive working relationships with a range of key stakeholders relevant to senior management.
  • Provide administrative support for meetings and/or committees, including preparing agendas, taking minutes, and performing follow-up work as requested.
  • Provide administrative support to external visitors, including travel, accommodation, function logistics and workspaces as required.
  • Identify and contribute to continuous improvements in systems, processes and service delivery, participate in learning and development activities and collaborate effectively with all staff to ensure a positive work culture.
  • Any other responsibilities corresponding to the level of the role assigned by the supervisor and/or the University.

Capabilities of the key position

  • Relevant higher degree or equivalent combination of experience and/or education and/or training.
  • Effective to well-developed written communication skills with the ability to prepare correspondence, agendas, minutes, briefs and other documents and respond to inquiries in a confidential and independent manner.
  • Effective to well-developed interpersonal and oral communication skills and ability to relate to a wide range of staff at all levels.
  • Demonstrated commitment to high quality results, including attention to detail, the ability to research and collate information from a wide range of sources, and an ability to relate tasks to the larger context.
  • Experience in providing administrative services, including an ability to exercise judgment, initiative and confidentiality to support senior management activities.
  • Knowledgeable problem solving skills and the ability to work with general supervision to identify and prioritize tasks and meet deadlines.
  • Good knowledge of contemporary administrative systems, software and practices, and ability to interpret and apply a range of relevant policies and procedures within a large and complex organization.

Prescribed conditions of employment

Flinders University has introduced a COVID-19 vaccination policy which requires all new staff to be up to date on their COVID-19 vaccinations, subject to medical exemptions.

Information for applicants:

You must provide a declaration of aptitude of no more than three pages, addressing the core capabilities of the position, as outlined above. Additionally, you need to upload your CV.

A valid National Police Certificate satisfactory to the University will also be required before the successful candidate can commence this position.

We seek to increase diversity to improve equal opportunity for employees, and therefore we encourage female applicants, persons with disabilities and/or of Aboriginal or Torres Strait Islander descent to apply.

Please note that late applications and applications sent through agencies will not be accepted.

Closing of applications at 11:59 p.m.:

May 30, 2022