Executive and Program Support Manager job with the Royal Borough of Kensington & Chelsea Council

About Us:

Apply your superb organizational skills to an ambitious library service transformation.

At the Royal Borough of Kensington and Chelsea, we are committed to meeting the needs of absolutely everyone. Right now, we are revolutionizing our library service to make it the most inclusive in the UK. Our ambitious transformation agenda has a range of exciting goals – from improving literacy to reducing loneliness and health inequalities. We will also celebrate the local culture and help facilitate the recovery of our community in a post-pandemic world. The program covers both physical and virtual spaces, as well as business services. Your support will be essential to our success.

The role:

In the brand new role of Executive and Program Support Manager, you will join a team inspired and empowered by our Chief Library Officer. The library service is open, supportive and concerned with offering real social value to our communities. You will provide efficient, high quality and proactive support to the Library Director and the Transformation Program Manager. But this is not a simple administrative position: you will be directly involved in the design of some of our processes and will play an active role in the advancement of the program.

We will look to you to develop administrative procedures, data collection and management information systems. You will enjoy the chance to take primary responsibility in some of these areas, as well as leading projects and meetings, and reporting results directly to senior management. Along the way, you will work closely with the library leadership team, service delivery managers and service improvement managers, helping them compile reports for the transformation agenda. To make the role even more diverse, you will support initiatives in two boroughs: Kensington and Chelsea, and our bi-borough partners in Westminster.

Please refer to job description for more information.

About you:

The experience of supporting project work is vital. You will bring to the position a proven flair for organization and administration, with skills in managing meetings and calendars, writing reports and correspondence, as well as formatting and presenting presentations. Ideally, you will also have experience using the project tools. It’s your communication and interpersonal skills that really sets you apart. You have what it takes to be an Ambassador for the Library Transformation Agenda, with the ability to manage deliverables and revenue lines, pursuing updates to keep everything on track.

In return, you can expect a package that includes a competitive salary, a high-quality pension plan and generous annual leave as well as statutory holidays.

Please apply online explaining how you meet the requirements set out in the person’s specifications and job description. CVs alone will not be taken into account for this position.

We reserve the right to close this position earlier if we receive a large number of suitable candidates.

Additional information

We are committed to promoting equality and respect for diversity and welcome applications from all sections of the community.

We are a confident employer when it comes to disability – we are committed to ensuring that our recruitment and selection process is inclusive and accessible.

We engage our staff with a variety of types of learning, including face-to-face and virtual learning, as we want to ensure that our staff understand our values ​​and behaviors, develop their skills and develop their careers.

This position is covered by the duty of fluency, as outlined in the Code of Practice on English Language Requirements for Public Sector Workers.

We do not accept speculative CVs from any source.

Please note that we will primarily contact applicants by email throughout the recruitment process. Please monitor your Junk / Spam folder as emails generated by our system can be assigned to these folders by your email settings.

If you are having difficulty with the recruitment application process, please contact the Recruitment team by email: recruitment@rbkc.gov.uk