Business Support Officer job with Cardiff County Council

Business Support Officer

About the service

The Children’s Services Commissioning Team within Cardiff Council is responsible for the provision of externally commissioned services to children, young people and their families known or involved in children’s services from Cardiff. The service is committed to working with and developing the market to increase the quantity and quality of services available to Cardiff children, young people and their families in the Cardiff area.

The Children’s Services Commissioning Strategy: Good Homes, Good Support and Children’s Services Branch Strategy, Delivering Great Outcomes in Children’s Services forms the foundation of the activity we undertake.

About work

The Cardiff Children’s Services Commissioning Team would like to appoint a Business Support Officer to work as part of the team.

This is an exciting opportunity to work as part of the child commissioning team providing a business support activity related to the delivery of externally provided services such as supervised contact service. This will include effective engagement with external vendors and internal teams to review and manage requirements from an operational perspective as well as the development of systems and processes to meet those requirements.

The role will be integral to building and maintaining supplier relationships, helping them meet current and changing industry needs. This commitment will be critical to delivering high-quality, cost-effective outcomes for our children, youth and their families.

What we expect from you

We wish to appoint an individual who can demonstrate effective communication and organizational skills with an ability to pay attention to detail while working in a fast-paced environment. Experience in business planning, quality systems, risk management, business continuity, workforce planning and performance management is an essential requirement for this position.

Further information

For an informal chat after reading the job description and person specification, please contact Marie Reid, Strategic Commissioning Lead

This publication is subject to enhanced verification by the Disclosure and Prohibition Service.

Child safeguarding and protection are key priorities for the Council. Our aim is to support children and vulnerable adults to ensure they are as safe as possible. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take steps to safeguard their well-being, and recognize that vulnerable children and adults have a right to protection. This is supported in the general philosophy of the Council and of all the schools.

This job posting is suitable for job sharing.

We welcome applications in English and Welsh. Applications received in Welsh will not be treated less favorably than applications in English.

Due to the current circumstances of COVID -19, the interview process for this role will take place on a virtual basis using an appropriate online platform. If you have any concerns about your ability to take part in a virtual interview process, please contact for a discussion.

Please note that the Council does not accept CVs. When completing the additional information section of your application, please ensure you refer to the information below located on our website:

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Job Description and Person Specification